Refund Policy
Last Updated: October 18, 2026
We want you to be completely satisfied with StreamHub. To ensure this, we offer a transparent, hassle-free 24-Hour Money-Back Guarantee for all new subscriptions.
1. 24-Hour Money-Back Guarantee
If you purchase a subscription and find that our service does not meet your expectations, you may request a full refund within the first 24 hours of your account activation. No questions asked.
2. Eligibility for Refund
- The request must be submitted within 24 hours of purchase.
- The account must not have violated our Terms of Service (e.g., no restreaming bans).
- Trial accounts do not qualify for refunds as they are already free.
3. Non-Refundable Cases
Refunds will NOT be issued under the following circumstances:
- Requests made after the initial 24-hour window.
- Buffering caused by your local ISP throttling or inadequate internet speeds (we recommend running a speed test first).
- Inability to set up the service due to refusing to follow our provided installation guides.
4. Processing Time
Once approved, refunds are processed immediately on our end. Depending on your payment method (Credit Card or Crypto), it may take 3 to 7 business days for the funds to reflect in your account.